Implementation of a private cloud solution in a design and construction office

Use-case

We have been contacted by a design office that has developed a lot in recent years. Along with the increase in the number of customers and projects, the number of employees and documents exchanged between employees as part of projects and made available to customers increased. Problems with non-delivery of projects began to appear, files were lost or versions of projects were lost. The case was becoming more and more problematic as it introduced chaos and disrupted the work of the office. It was necessary to implement elements organizing group work and the exchange of documents with clients Customer needs.
  • Protection of backups of entire computers. Not only working files, and the entire system with installed programs.
  • An easy and intuitive solution for exchanging project files (graphic materials, DWG, 3D files) with clients.
  • File exchange with subcontractors.
Customer requirements.
  • Need a strong consideration of security and for better support it is to be a dedicated solution prepared for the customer.
  • To comply with all GDPR rules, cloud services resources are to be located in Poland and the company that provides services is to be located in Poland.

How did it look in practice

As we have experience in all the required areas, we proposed the following procedure to the client:

What effect did the client get.
  • Using the “ Private File Cloud ” service, we made available to the client such possibilities as: synchronization of local files with the server, the ability to share files or folders with his clients or subcontractors with different access rights to individual files or folders .
  • Also, each employee has the ability to easily access their files, protected by login and password. For example when working remotely.
  • The client was able to easily contact partners or clients through a built-in video-chat solution – a safe and completely private solution on his server.
  • Backups, The backup schedule has been set so that it is possible to restore a single file or folder and recover the entire system in case of physical damage to the hard disk.
We provide the client with service support and the HelpDesk service which includes online user support.